Great Start
I enjoyed learning this week about
employees. It was interesting to read
about Zappos and what ends they went to in order to create their company
culture. It was also interesting to read
the other classmates thoughts on this on the discussion board.
Another interesting idea that has been in my mind all week was the video
on David Neeleman on how he found out what the customer wanted and focused on
that. He understood that no matter what
he did he would not be able to provide good airplane food at a reasonable
cost. Taking that money and investing it
in an area that would make a difference was really smart. I was impressed with this move. It is something that I will keep in mind and
consider in my business pursuits.
Lastly, I have always considered current customers as an important
aspect of your business but I did not know to such a large degree they have in
increasing revenue. This is very
beneficial information to have and explore.
Comments
Post a Comment